Logy Stream
Last updated: 08/08/2025
We want you to feel confident investing in your growth. If you’re not satisfied, you can request a refund within 30 days of your first payment for the current billing cycle.
First purchase of any Starter, Silver, Platinum, or Golden plan
Renewal payments are refundable within 30 days only if you have not used more than one live session in that cycle
One refund per customer in any 12‑month period (to prevent abuse)
Completed one‑off intensives or workshops once delivered
No‑show or last‑minute cancellations outside the stated rescheduling window
Cases of chargeback fraud or policy abuse
Email [contact email] with subject “Refund Request” and include: name, purchase email, order ID, date of purchase, and reason (optional but helpful). We will confirm eligibility within 3–5 business days.
Approved refunds are issued to the original payment method. Processing times depend on your bank or payment provider.
We may update this policy at any time; changes apply prospectively. Your statutory rights (if any) remain unaffected.